Subscription Terms

Last updated: October 27, 2026

These terms apply only if you choose to join the Online Goods Room VIP Club (the "Membership"). The Membership is an optional, paid, automatically renewing program operated by Online Goods Room ("we," "us," "our") for customers of https://onlinegoodsroom.com. You never need a Membership to buy from our store.

Quick summary

  • Optional, and only if you check the box: You join only by checking an unchecked box at checkout, shown next to the membership price and terms, before you pay. If you leave the box unchecked, you are not a member and are never charged for a Membership.
  • Price: $34.99 every 28 days.
  • When you are charged: Your first membership charge of $34.99 is made 14 days after the date of your order. After that, $34.99 is charged every 28 days until you cancel.
  • Member benefits: 50% off the listed price of products in our VIP Collection. Members get free shipping on eligible member orders. Access to member-only offers. Benefits apply to orders you place after you join; the order in which you join is charged at the regular listed price.
  • No reminder before renewals: We do not send a reminder before each renewal charge and are not required to. The price and schedule are shown at checkout and on this page, so you can cancel any time before your next billing date.
  • Cancel anytime: Online at https://cancel.onlinegoodsroom.com using only the email address you used when you joined, or by contacting our support team. Cancelling stops all future membership charges. There is no cancellation fee.
  • Refunds: Cancelling does not reverse charges already processed. Duplicate or mistaken charges are refunded; other refund requests are reviewed individually (see Section 6).
  • On your statement: Membership charges appear as EW ELORIAWELL or ELORIAWELL.

1. How you join

  • The Membership is offered as an option at checkout when you buy products from our store.
  • At checkout you will see a checkbox for the Membership. The box is unchecked when the page loads. The membership price, when charges happen, how often they repeat, how to cancel, and a link to these terms are shown right next to it.
  • You are enrolled only if you check that box yourself and then complete your payment. By doing both, you agree to these Subscription Terms and authorize the recurring charges described in Section 2.
  • If you do not check the box, your order goes through as a normal purchase and you are not enrolled.
  • If you are already an active member and check the box again on a later order, no second Membership is created and you are not charged twice for the same billing period.
  • To join, you must be at least 18 years old (or the age of majority where you live) and authorized to use the payment method you provide.
  • If you joined by mistake, you can cancel right away using any method in Section 5. If you cancel before your first membership charge, you pay nothing for the Membership.

2. What you pay and when

  • First charge: Your first membership charge of $34.99 is made 14 days after the date of your order.
  • Ongoing charges: After the first charge, $34.99 is charged every 28 days until you cancel. Each of these periods is a "billing period."
  • Payment method: Charges are made to the payment method you used for the order in which you joined, or to a replacement payment method you give us. If your card issuer provides us with updated card details (for example, after your card is replaced), we may use them to keep your Membership active.
  • Sales tax: Membership charges may be subject to applicable sales tax.
  • Statement name: Membership charges appear on your card or bank statement as EW ELORIAWELL or ELORIAWELL.
  • No other membership fees: There is no sign-up fee and no cancellation fee.

By joining, you authorize us and our payment processors to charge your payment method $34.99 on the schedule above until you cancel.

3. Renewal notices

We do not send a reminder before each renewal charge, and we are not required to send one. The Membership price, the date of your first charge, and how often charges repeat are shown at checkout before you pay and are set out on this page, so you can cancel at any time before your next billing date. If you want to keep track of your billing dates, count 14 days from the date of your order for the first charge, then 28 days for each charge after that.

4. Member benefits

While your Membership is active, you receive:

  • Member pricing: 50% off the listed price of products in our VIP Collection. The "listed price" is the regular price shown on the product page.
  • Member shipping: Members get free shipping on eligible member orders.
  • Member-only offers: access to offers we make available to members from time to time.

Benefits apply to orders you place after you join, while your Membership is active and when you check out with the email address linked to your Membership. The order in which you join is charged at the regular listed price. The member price is shown before you pay. Benefits last only as long as your Membership is active, are for your personal use, and cannot be transferred, sold, or used to buy products for resale. We may change which products are in the VIP Collection and which member-only offers are available.

5. How to cancel

You can cancel whenever you like, for any reason or none, using any of these methods:

  • Online: Go to https://cancel.onlinegoodsroom.com and enter the email address you used when you joined. No account, login, or password is needed.
  • Email: Write to info.onlinegoodsroom@gmail.com, include the email address you used when you joined (or your order number), and ask us to cancel your Membership.
  • Phone: Call +1 (800) 979-1521 during our support hours: 7 days a week, 9am–9pm Central Time.

When cancellation takes effect: Online cancellation takes effect as soon as you submit it. A request by email or phone takes effect when we receive it. To avoid the next charge, cancel before your next billing date.

What cancelling does: Cancelling stops all future membership charges. It does not reverse charges already processed (see Section 6). Member benefits end when your Membership ends. You do not need to give a reason, and you are never required to call or speak with anyone to cancel.

You can join again later by checking the Membership box on a future order.

6. Refunds of membership charges

  • Duplicate or mistaken charges: If you are charged twice for the same billing period, charged after you cancelled, or charged by mistake, we refund that charge in full.
  • Charges processed before you cancelled: We generally do not refund membership charges that were processed before you cancelled, except where the law requires a refund.
  • Courtesy refunds: We may, at our discretion, give a full or partial refund as a courtesy.
  • If something seems wrong: If you think a charge was a mistake, or you didn't mean to join, contact us promptly at info.onlinegoodsroom@gmail.com or +1 (800) 979-1521. We review every request individually.
  • Approved refunds go back to the payment method that was charged and typically appear within 5–10 business days.

Refunds for products are handled under our Refund Policy, separately from membership charges. Nothing in these terms limits your right to ask your card issuer to review a charge, or any other right you have under consumer-protection law.

7. If a payment does not go through

If a membership charge is declined, we may try the charge again on the payment method we have for you during the following 30 days. We never collect more than one membership charge for a single billing period. If we still cannot collect the charge, your Membership and its benefits may be suspended or ended.

8. Changes to the price or these terms

  • If we change the membership price, the billing period, or another important term, we email active members at least 30 days before the change takes effect.
  • The notice states what is changing and the date it takes effect.
  • If you don't want to continue under the new terms, cancel before the effective date. If you stay a member after that date, the new terms apply.
  • Changes never apply to charges made before the effective date.

9. When we may end a Membership

We may suspend or end a Membership if a payment cannot be collected as described in Section 7, if the Membership is used for fraud or for buying products to resell, if we reasonably suspect fraud or unauthorized use, or if these terms or our Terms of Service are broken. We may also discontinue the Membership program. If we end your Membership for a reason that is not your fault, such as closing the program, we will give reasonable advance notice, no further charges will be made, and we may, at our discretion, give a pro-rata courtesy refund of any amount you have prepaid.

10. Electronic communications

By joining, you agree that we may send you information about your Membership electronically, for example notices of changes to these terms, and that these messages meet any legal requirement for written notice. Unsubscribing from marketing emails does not cancel your Membership; to stop charges, cancel as described in Section 5.

11. How these terms relate to our other policies

These Subscription Terms are part of our Terms of Service, including its dispute resolution section, which requires individual arbitration and includes a class action and jury trial waiver. If the two documents conflict on a Membership topic, these Subscription Terms control. Our Privacy Policy explains how we handle Membership information. If the law where you live gives you additional rights regarding automatically renewing memberships, those rights apply in addition to these terms.

12. Contact us